At Cutegoybc, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, we offer a 14-day return policy. To be eligible for a return, the product must be in its original condition and packaging. Please note that the customer is responsible for return shipping costs.

Once we receive the returned item, we will process your refund to the original payment method. Please allow a few business days for the refund to reflect in your account.

If the product you received is damaged or defective, please contact us immediately, and we will arrange for a replacement or full refund at no additional cost.